ABOUT OPENCALLS
Built in Arizona.
Built for the calls
you can’t take.
Running a service business means balancing the work in front of you with the next customer trying to reach you.
OpenCalls helps with that first conversation. Our AI receptionist service answers calls, collects useful information, and gives your team a clear starting point for follow-up.
A better
first hello.
WHY WE’RE HERE
Your next caller
needs a place to start.
A caller shouldn’t have to understand your schedule to reach your business.
Whether your team is helping another customer, out on a job, or finished for the day, OpenCalls can answer and explain the next step using the instructions you approve.
We focus on practical call coverage: who is calling, what they need, and what your team should know.
YOUR BUSINESS SETS THE DIRECTION
Configured around
the way you work.
Your services, hours, and customer conversations are specific to your business. Your receptionist should reflect that.
You review the experience before calls go live.
- 01Your greeting and approved business information
- 02The questions callers are asked
- 03When OpenCalls answers
- 04How appointment requests are collected
- 05Instructions for urgent or unusual requests
CLEAR EXPECTATIONS
Clear about
what AI can do.
OpenCalls identifies itself as AI when it answers.
It can capture caller details, answer questions using approved information, and collect service requests. Features such as direct appointment booking depend on the setup we confirm with you.
AI can make mistakes. OpenCalls is not an emergency service, and your team remains responsible for service decisions and follow-up.
THE BUSINESS BEHIND THE NAME
Arizona roots.
A consistent identity.
OpenCalls is operated by GardinDS LLC in Arizona. OpenCalls is a registered Arizona trade name.
We serve local service businesses, including HVAC contractors, plumbers, electricians, roofers, and garage-door companies.
LET’S HEAR YOUR NEXT CALL
Your business.
Our first conversation.
Tell us what happens when your phone rings and where your team could use help. We’ll walk through whether OpenCalls fits your business.